\u00a9 2023 wikiHow, Inc. All rights reserved. That evening I called into Liberty's customer service. The nine-volt battery in your safe lock should normally last 12 to 18 months. You're in luck, we have technicians in your area ready to assist. The locking mechanism of a safe can, under certain conditions, place pressure on the side of the lock's bolt. Include your email address to get a message when this question is answered. Click To Learn More. Do not try violent entry methods without a professional present. It's also good for someone who lives in apartments and does have to move now and then. They should be standing behind the product they sell within the parameters of their agreement with the manufacture, Liberty in this case and the Lifetime Warranty. If you need further assistance please contact us: 800-299-6929 Combination Works and Handle Turns but Safe Will NOT Open Verify that the safe handle has been completely rotated to the open position before opening the door. And at this point, we just want to lock the dial. Verify that the handle has been completely rotated in the open position before opening the door. Its quick and convenient, but its not highly secure. Users experience this when they incorrectly input their combination several times. Make sure key is fully inserted before attempting to turn key. They had me try some very stupid things, like using a Duracell battery instead of the brand new Energizer I pulled from the package and placed in the lock. Reviewed in the United States on September 19, 2016. If it works, that usually spreads the contacts out and the dehumidifier will work. 1) Spin the dial left (CCW) at least four times and stop on the first number of the combination. Verify that the key-lock is unlocked (jagged edge of key will be facing up) before attempting to turn dial. I would assume that Liberty would simply replace their safe that they have in stock as part of the warranty process. This is a security feature that prevents unauthorized users from using brute force to guess the combination. If you dont know the combination, try looking for a brand and serial number printed on the rear bottom corner of the safe. Try dialing 1 up or 1 down from each number in the combination. To get back into your locked safe, the precise nature of the safe lockout has to be uncovered. Just an FYI On the afternoon of September 1st I went to my safe and attempted to open it so I could go to an opening day dove hunt. Now, what do you say I show you how to open your safe using the combination? Youll find the keys inside the manila envelope attached to the front of your safe door. A local shop, supposedly Liberty's largest dealer in the MidWest and 4 miles from my home, has the exact replacement model in stock but is unwilling to relinquish it for a warranty claim because I they would rather make $100 of it by selling it retail. Tools and probes will then be inserted to manipulate the bolt work or locking mechanism of the safe door. Backed by 83,000 BTU fire protection, this extra large gun safe now has more fire-board than the competition, including 75 minutes at 1200F. Some safes are installed with a unique handle clutch mechanism. To dial in any number of your combination, youll need to turn the dial until the tick mark for that number aligns with the opening index. You can solve this issue by finding the mid-point of play for the handle and then re-enter your code. Only players who opened their accounts through our website www.spicycasinos.com are eligible for this bonus. And at any point, you can choose to call a locksmith to assist you. The reason may be quite straightforward. gun barrels, items too big for shelves). Two get opened almost every day, and have been working for 14 years. Top 10 Annoying Hollywood Gun Mistakes in Movies, Concealed Carry Pistols: The Hot New Double-Stack Micro-Compact 9mms, choosing a selection results in a full page refresh. I finally got it opened after quite a few tries. Well get the job done! Follow & connect with us on social media. Could they be wrong? There are many things that people dont know about safes, but what you can do when your safe wont open always remains the same. There is a bit of information that you will need to gather so that you are better prepared to regain access to your locked safe. The safe was 14 years old but it was NOT the e-lock that failed. Here are four of the most common problems safe owners have with electronic safe locks. One of each here. Most Sentry safes can be opened with quick and simple methods such as bouncing, magnet manipulation, and probing. I did not order this from Amazon, but I picked mine up at Lowe's for $297 as part of their Christmas sales. In cases like this, you can check the safe literature to see if there is a reset code that you can perform without opening the safe. Any info at all would help me before I have to pay someone to come take a look at it. DONT WASTE YOUR MONEY ON LIBERTY. It also analyzed reviews to verify trustworthiness. Sign up for promos & updates from Liberty Safe. The mark on the left, we use at the factory for setting your combination, so you dont need to pay any attention to it. If you arent sure whats inside of the safe, avoid cutting into it since you could expose yourself to dangerous chemicals. It works less than a quarter of time and I certainly cant trust it to work in a crisis. Safe Handle 5 Spoke 105mm Length Chrome Finish for Safes and Vault Doors $61.99 Free shipping Gun Safe Handle - International Orders ONLY - Premium 5 Spoke Black Chrome $79.99 $1.00 shipping Round Shaft Gun Safe 5 Spoke Gun Safe Handle with Chrome Finish -Safe Box Handle $60.99 Free shipping or Best Offer 20 watching I know from first hand experience, definately an Oh Shit moment. At the time of order I was given a window of 6-10 weeks. Reviewed in the United States on October 20, 2020. I would throw that "Local Shop" under the bus. Before closing your safe door, make sure the locking pins have been retracted. I really like the safe but support is non-existent. Liquid error (snippets/blog-sidebar line 37): include usage is not allowed in this context . I just bought a 6039ELX from Costco, moved the 700lb beast into the basement, tested it 6 times with the door open, changed it the combo and tested again 3 times. Helpful. First, let me congratulate you on having purchased a Liberty Safe. The sales man had opened the safe after I locked it and just shut the door and did not tell me he did not lock the safe. There are a variety of ways in which a handle connects to the safe's boltwork, but the solution to the problem is usually the same. Unfortunately, we do not service your location yet. It is suggested you change your battery with a good quality alkaline battery, like Duracell or Energizer, every six to 12 months to ensure smooth operation of your electronic safe lock. Some safes may still unlock if youre 1 number off if theyre cheaper or less secure than other brands. He had just set the locking handle into the locked position but did not spin the lock. Manual combination locks are the type of locking mechanism that can be manipulated without harming the safe. Update: Have someone from Liberty coming out tomorrow at 9 am PST to try to open it free of charge. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Internal hinges provide extra resistance against prying or bending of the door. If you do not, it will relock after a few seconds. Its worthless. Well, this lock works a little differently than those did. Good Luck. What To Do When You Are Locked Out Of Your Safe, What To Do When You've Lost Your Car Keys And Have No Spare. By using our site, you agree to our. These methods may appear to be rather basic, but the use of these tools can be dangerous if you do not understand the construction of your safe.