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Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Your feedback is highly appreciated. We are glad that you enjoying the coat. Cheers! We are happy that we have exceeded your expectations. Hi AamzYou made our day with your priceless review! I was kept informed of delivery which was a couple of days earlier than promised. Anyone can write a Trustpilot review. Clothing & Underwear Men's Clothing Store Lorenzoveratti Lorenzoveratti Reviews 1,191 Excellent 4.6 VERIFIED COMPANY lorenzoveratti.com Visit this website Write a review 4.6 total 1% 1-star 6% Filter Sort: Most relevant Sian Pitt 1 review GB A day ago Fantastic After Service Bought a coat in November. Keeps him really warm and it's really good quality. Cheers! The new coat arrived quality is amazing and size was spot on! CTRL + SPACE for auto-complete. We believe we already explained everything to you in your previous review about the situation. Very responsive and great customer service. We appreciate all the wonderful things you said about our products. Cheers! Cheers! Thank you and our sincere apologies again. Everyone always stops me and asks where did you get that coat from mate lol. I really like this companys style and quality. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Sorry for the confusion and thank you for raising this with us. I was wary of ordering as its not a brand I knew but will happily order again - coats seems good quality and have no issues with customer service at all. Horrible action which made me and lost my shipment and incurred extra costs. Just click. From this brand. Quality of items is fantastic. We are your best resource to discover and connect with sellers worldwide. Thank you, and we are looking forward to doing business with you again. Need a better system in place for customer service and change their delivery company. Thank you. These factors should be cleared for us to know if the courier is liable or not. RewriteEngine On Hi SoniaWe are sorry to hear that you son's ordered did not push through. Hi LizThank you for trusting the brand, we are very much happy knowing that you are satisfied with your purchase. RewriteCond %{REQUEST_FILENAME} !-d Thank you for your review. I reported it to customer service and expected to get fobbed off as you would with a high street store. We are delighted that you share this wonderful feedback with us. SUNNY JEAN - BLACK. Companies can ask for reviews via automatic invitations. Cheers! Verification can help ensure real people write reviews about real companies. Sent back at my cost. His friends are complimenting the coat already and I will be sending them your way! We use dedicated people and clever technology to safeguard our platform. 404 means the file is not found. so thank you for quick delivery. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Cheers! We thank you for taking the time to leave a review. Bought for my grandson and he really loves it. I was kept informed of delivery which was a couple of days earlier than promised. Highly Recommend. Lorenzo Veratti is a luxury clothing brand based in the UK. Lorenzo Veratti Student Discounts Lorenzo Veratti embodies classical luxurious design combined with futuristic functionality to provide maximal style in an affordable way. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Can you please respond to our request for your information so we can look into this matter? We are happy that you received your order in no time. Your review is appreciated. Contact Us Thank you for your trust and we are hoping that you will continue to support our brand. Customer service are fantastic very helpful. Absolutely superb service and communication from the company . We will be looking forward to doing business with you again. Thank you for a great service! This information is available under "Shipping" and on the slider and pop-up notification. The new coat arrived quality is amazing and size was spot on! Brought a pair of jeans for my boyfriend for Christmas. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! support@lorenzoveratti.com. He spotted two jeans and had to have them! Suggested companies are based on peoples browsing tendencies. Our apologies for the inconvenience. Cannot fault this company at all; I will certainly be ordering from Lorenzo Veratti again. Lorenzo Veratti. See the Section on 404 errors after clicking a link in WordPress. Everything was very stylish, my son was over the moon with what he got .!! Cheers! There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Free shipping for many products! Your review means a lot to us and we are looking forward to hearing from you again. Thank you for sharing this with everyone. Thank you. Cheers! Would definitely use again and recommend to others. Hi NicolaWe are very happy with your feedback, it is nice to know that we did not disappoint you! Cheers! You can tell they take pride in their products from the quality of the packaging. is lorenzo veratti a good brand. Hi JBThank you for leaving a review. Unfortunately I recently sent the coat back. Brilliant company and customer service Thankyou so much :). Unfortunately the zip has broken. Bought a coat in November. You will be compensated for the inconvenience caused. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Hi LouiseYour feedback is very much welcome. Men's clothes shop Lorenzoveratti Lorenzoveratti Reviews 1,194 Excellent 4.6 VERIFIED COMPANY lorenzoveratti.com Visit this website Write a review 4.6 1% 1-star 7% Filter Sort: Most relevant JB JB 1 review GB 4 hours ago Faulty products Ordered few times from these. Very warm, comfortable fit. And the only thing making us accept the colder seasons with open arms is the iconic debut collection from Lorenzo Veratti. Ordered my son some items. Thank you so much! The packaging, shipping and time to delivery were fast. You mentioned that you bought it as your husband's Christmas present, but the item was purchased in September last year and it was not open until Christmas. Find out how we combat fake reviews. i dont need to carry a bag no more with the pockets on this jacket ahah. Cheers! Did the driver follow the correct delivery procedure? My Son is very fashion conscious and up-to-date on all the trends. Lorenzo Veratti is a luxury clothing brand based in the UK. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. We appreciate it very much. However it was completely the opposite. Please send a message to our support team at support@lorenzoveratti.com so we can help you out with your returns. from Footasylum. Knowing that your are satisfied makes our hearts full. Bought for my grandson and he really loves it. Hopefully, we will see you shopping with us again. Told that no jackets left and to choose another. i ordered a pair of jeans and since i ordered them i havent heard anything since, i tried contacting via email and still nothing so i contacted the company that ships their products and they havent received the parcel. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. He has received lots of positive comments about the clothes from his mates and family members. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Your effort to share this remind us that we are on the right track. View cart for details. Notice that the CaSe is important in this example. The clothes are were very good quality and I think reasonably priced. Outstanding clothing selection & the quality is superb! Sending a new coat to replace. recommend. Cheers! I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . He loves them! You can tell they take pride in their products from the quality of the packaging. Yes, it has been delivered, but it was not delivered to us. Thank you and again, our sincere apologies. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Our apologies for the inconvenience caused on your end. We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. WOW! Thank you, and we are looking forward to doing business with you again. Well made throughout with lovely detailng and good quality material. (You may need to consult other articles and resources for that information.). Add the following snippet of code to the top of your .htaccess file: # BEGIN WordPress Coat is quality . Quick View Lorenzo Veratti. Hi MirfiWe are glad that you are happy with your purchase. I cant fault Lorenzos customer service team one bit, I ordered an item which didnt fit. Thank you and we are looking forward to hearing from you again. Adidas by Stella McCartney are ushering us into winter with their cosy new FW21 collection Earth Explorer. . Thanks again for sharing such a positive experience. The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. Categoras . Lorenzo Veratti Denim Jeans | Mens Arti Washed Jean Indigo I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Our apologies for the inconvenience. Super efficient and polite. We want our consumers to have all the information about the product before purchasing, and we make sure that the features of the product are available under the item description. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. . Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Anyone can write a Trustpilot review. Cheers! Hi GTAMWe want to thank you for giving us such an amazing review! The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. Thank you guys. The packaging, shipping and time to delivery were fast. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. We are looking forward to hearing from you again. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Thank you very much really appreciate how Ive been dealt with as a customer and also Lorenzo as a company, as this is my 3rd purchase Im very happy with the quality so thank you guys over a Lorenzo HQ. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. We also ensure all reviews are published without moderation. Refresh your browser window to try again. The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. Hopefully, this is not the last time that we will hear from you. Great customer service and amazing products. Within 2 weeks the zip broke. Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. Can you please respond to our request for your information so we can look into this matter? I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. Hi TommieWe are sorry that we are not able to ship another parcel out to you because we have not received your return. No contact number for me to actually speak to someone regarding this. You have no idea how much they mean to us. We are glad that you enjoying the coat. Happy new year! It will give them an idea of who we are and what we do as a brand. Here are 8 tips for writing great reviews. Very dissatisfied. Coat is quality . Much nicer than items I have received from Next, ASOS etc.Support your local start ups! Was very satisfied with the product and so was my grandson. Unfortunately the zip has broken. We believYYourill reach many. Hi JaydenWe would not mind going the extra mile for our loyal customers like you. I would highly recommend them if you want stylish designs and a team that actually cares about customers. Our apologies for the inconvenience. Delivery times may vary, especially during peak periods. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. Your review warms our hearts. All rights reserved. Quick View . Jacket arrived after 6 working days (even with New Year's taken into account) whilst tracking information was not clear and delivery company provided wrong information via webchat on two occasions about when delivery would take place. Check out what 1,094 people have written so far, and share your own experience. It will give them an idea of who we are and what we do as a brand. Recent purchase of a coat , great service superb value price even better cannot be happier . More importantly the product lived up to their claims. By clicking 'Accept', you . Thank you and we are looking forward to hearing from you again. If there is anything specific that we need to improve please do not hesitate to reach out to our support team. Here are 8 tips for writing great reviews. We always want to provide the best service to our consumers like you who trusted our brand. Cheers! Ordered 50 jeans that were NOTHING like the photos at all??? However it was completely the opposite. It goes against our guidelines to offer incentives for reviews. Our team is happy knowing that you had an amazing experience and we are hoping that this will not be the last time that we will hear from you. Brilliant high quality coat and one very happy son. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. Cheers! Unfortunately the zip has broken. Fast delivery too. Ordered a pair of cargo style trousers for my nephew. We also ensure all reviews are published without moderation. Was very satisfied with the product and so was my grandson. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Work Here? Fast delivery too. Thank you for your trust and we are hoping that you will continue to support our brand. Knowing that your are satisfied makes our hearts full. Upon checking, the order was placed on 22 December after the cut-off. If your concern is about missing the delivery, we always coordinate with the courier for investigation. Hi RMThank you for leaving a 5-star review. Your support of our brand is highly appreciated and we can't wait to hear from you again. Cheers! We use dedicated people and clever technology to safeguard our platform. Thank you guys. You can try renaming that file to .htaccess-backup and refreshing the site to see if that resolves the issue. Cheers! The luxury streetwear brand have you sorted for the cold seasons with their debut collection. As a goodwill gesture, we offered you an option and you said you will do it and that you will get back to us once done. It is such a wonderful feeling that we made your family's Christmas a little bit more special. We are delighted that you share this wonderful feedback with us. We are happy to learn that your overall experience had been amazing. Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. Outstanding clothing selection & the quality is superb! We ordered with high hopes and we were delighted to not be disappointed. Coat is quality . More importantly the product lived up to their claims. Cheers! Way. Cheers! August 23, 2022; 0 Comment; clam shell awning hardware; Posted by . Change the settings back to the previous configuration (before you selected Default). Cant fault them. Unfortunately the zip was faulty, I got in touch and the customer service department was fantastic. I bought my partner a motion sky blue tracksuit for christmas which we had a slight fault with however Customer service have been a great help and sorted this quickly for us. Reels. We are happy that you received your order in no time. We use dedicated people and clever technology to safeguard our platform. Cheers! We will be looking forward to your next purchase. A dialogue box may appear asking you about encoding. Was very satisfied with the product and so was my grandson. I reported it to customer service and expected to get fobbed off as you would with a high street store. Told that no jackets left and to choose another. My experience with lorenzo was better than I have had with any other company. The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. You are the reason why we continue to grow and we are hoping that you will continue to support us. Cheers! We can't wait to hear from you again. Very warm, comfortable fit. Hi LauraWe are happy to help. Thank you. Great communication and fast replacement, with no quibbles at all.We will definitely purchase again from this store! Terms & Conditions Did you mention to our support team about your faulty tracksuit? Hi PhilThank you for sharing this amazing feedback with us. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Hi JoshWe appreciate the word. Down. Thank you and we are looking forward to hearing from you again. Our system considered the transaction as high-risk. The hood is amazing too as it doesnt fly off in the wind and theres multiple pockets which is a bonus ! We are hoping that this incident will not deter you from buying from us again. It is our pleasure assisting a wonderful customer like you. It goes against our guidelines to offer incentives for reviews. I reported it to customer service and expected to get fobbed off as you would with a high street store. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Follow. Find many great new & used options and get the best deals for lorenzo veratti iconology jeans size 36 Waist at the best online prices at eBay! Sizing is perfect too. Hi WendyWe want to thank you for sharing us your recent experience with us. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. Id say this is a much better product than some of the more expensive brands i tried. Very good service, quick delivery. We are glad that you enjoying the coat. Thank you for your cooperation and for being so patient with the process. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Thank you for letting us know that we were able to give you the best possible customer service experience. I dont mind paying to return an item (you'd have to drive to the shops anyway if youd bought it on the highstreet) but its much easier if the retailer gives you a returns label with someone like Evri.Anyway great company and clothing! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi TonyOur sincere appreciation for your wonderful review. Hi NalaSuch a detailed review! Copyright Notice Hi SahWe are beyond grateful for your effort to share this amazing feedback with us. Replies to negative reviews in < 24 hours. We appreciate your thoughtful review and patience with us. Hi JBThank you for leaving a review. Verification can help ensure real people write reviews about real companies. Purchased a coat and paid extra for next day delivery. No offer of repair or no gesture of goodwill. is lorenzo veratti a good brand. We believYYourill reach many. There is more business coming your way from us and his buddies. You are a wonderful customer and your patience with the whole process was just exceptional. Cheers! Sent back at my cost. Hi AdrianHope you are well. Excellent customer service! Privacy Policy Ordered few times from these. Lorenzo Veratti. There is more business coming your way from us and his buddies. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . We want to provide you the best possible service but if the problem is with the courier's end, it is beyond our control so we would like to ask for your patience and understanding. The .htaccess file contains directives (instructions) that tell the server how to behave in certain scenarios and directly affect how your website functions. Lorenzo Veratti Men's Fashion; Lorenzo Veratti Sports and Leisure; Lorenzo Veratti Men's Clothing; Lorenzo Veratti Men's Sports Clothing; . We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. We cannot answer you directly because we could not find your records maybe because you are using a different name. Companies can ask for reviews via automatic invitations. We appreciate all the wonderful things you said about our products. EMAIL CUSTOMER CARE. 2023 Trustpilot A/S. ..and now stuck paying over 10 to get them returned signed for at post office.WONT BE USING THIS COMPANY AGAIN. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. Cheers! Companies can ask for reviews via automatic invitations. The packaging, shipping and time to delivery were fast. Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! If this doesn't work, you may need to edit your .htaccess file directly. Lorenzo Veratti. All answers shown come directly from Lorenzo Veratti Reviews and are not edited or altered.