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AXS Mobile ID FAQ - Las Vegas Aces Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). If they already have an AXS account set up the tickets will go in their account automatically. I had flown from TX to NY for this show with my friend. You'll then be asked to review the transfer. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Bought ticket and then they weren't available from the seller. When your tickets sell, youll receive an email informing you of the sale. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Yes By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We are changing the way you register and sign-in to the StubHub Community. The tickets will be delivered to the buyer automatically. I purchased tickets for a concert back in February. Transferring AXS tickets to a friend : StubHub No. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. What are my options here? Please help. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. On the Review page, click the List Tickets button to finish. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Can seats be transferred to someone who doesnt have an AXS account? You should see something to transfer. If you do not currently have an AXS account you will be instructed to create one during your purchase. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. AXS handles payment and delivery so buyers and sellers never interact with each other. After that, the tickets will be theirs to use with the AXS app. Click the Transfer button next to the event in your AXS account. Theyll just have to create an AXS account to claim their tickets. There is no fee for transferring seats and you are allowed unlimited transfers. Tap Tickets Tab (pull down on the screen to refresh if necessary). If they already have an AXS account set up the tickets will go in their account automatically. AXS Mobile ID Ticketing FAQs | T-Mobile Arena Your guests will need to create an AXS account to receive tickets. After that, the tickets will be theirs to use with the AXS app. Present the scannable QR code at the door for entry to Toyota Center. On the review page, click the Transfer button to send the tickets. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If available, youll see the option to get tickets with AXS Official Resale on the event page. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Why did the venue decide to use AXS Mobile ID? On the review page, click the Transfer button to send the tickets. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Never. If your friend already has an AXS account, the tickets will be transferred instantaneously. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. The concert is tomorrow. Can anyone help? Trying to sell/transfer HS tickets on AXS Then when it sells and you are paid, you transfer it using the app. Sorry we couldn't be helpful. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Hey guys, I just joined this group so if this isnt allowed lmk. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Transfer Tickets - AXS Help Center Enjoy the event! it never happened. Easy! How do I use the Rockets App to enter the building? AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. I purchased 2 tickets through stubhub January 2020. Step 1: Download and Login into MLB Ballpark App. Sign in or create an AXS account. Usually there is a waiting period of a few weeks. Did you find it helpful? Its up to you! Its up to the promoter, artist, or team if you can sell tickets or not. Never. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Customer service all the way to your seat, 2000-2022 StubHub. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. After the switch, you will enter the email address you use to access the community in order to reset your password. Anyone have success getting something similar resolved day of show? Do you know what number you used to contact AXS? Its up to the promoter, artist, or team if you can sell tickets or not. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Follow the steps below to access the tickets: Did you find it helpful? How will I know if my transfer was successful? If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. We bought the tickets through AXS and we have no clue how to sell or transfer them. and our There has to be some way, right. [deleted] 1 yr. ago. As an event draws closer, venues generate the barcodes for each ticket. You may also review your transfers and purchase history at AXS.com. AXS being buggy with the resale tickets : r/Tipper - reddit They assured me that the tickets would be transfered once they got ahold of the seller. We are changing the way you register and sign-in to the StubHub Community. may not be valid. If you see a Sell button next to your tickets in your account, you can sell them! Can seats be transferred to someone who doesnt have an AXS account? Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Sorry we couldn't be helpful. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. At this point, you should see your tickets in the MLB Ballpark app. Are screenshots of the barcode valid for entry? After completing the account information, you may buy, sell or manage any seats in your account. Even if you call within 48 hours of your event, you will probably get no help at all. Theyll also need to get the AXS app. Press question mark to learn the rest of the keyboard shortcuts. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Can I still use a ticket after I have transferred or shared it with someone else? If they already have an AXS account set up the tickets will go in their account automatically. My tickets are in The O2 Venue App, what does this mean? Does anyone know how to do it through axs?? What if my guests arrive at different times? Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster All Rights Reserved. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. To view your AXS Mobile ID tickets click on your initials in the middle. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Your Privacy Choices | When I buy tickets, do I have to deal with the seller? When listing tickets, you decide how long your listing will be available for others to buy. Yep! Manage Cookie Preferences AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. AXS | Complaints | Better Business Bureau Profile Click the Sell button next to the event in your AXS Account. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Help us improve this article with your feedback. I have a problem with AXS Tickets Are you having issues? If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Here we are. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. I am having trouble "accepting" my Electronic Transfer - Support Try to contact them on their Twitter account. Show the ticket in the App at the entrance and get them scanned to enter. | How do I accept my Mobile Electronic Transfer tickets using the MLB Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Show the tickets on your phone for everyone in your group. If you do not currently have an AXS account you will be instructed to create one during your purchase. What is AXS Official Resale and where do the tickets come from? What is transfer? Remember, your friends can always transfer tickets back to you. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Stubhub tix not transferred to AXS acct, show is tonight This is the QR code you will display upon entering the venue. Bought tickets for a group? The game is in 36 hours. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? A Unicorn of a Groupset - New SRAM Force AXS AXS App FAQ | Crypto.com Arena AXS Mobile ID tickets are digital and cannot be printed for venue entry. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Then your friends can get in with their own phones using the AXS app. AXS Mobile ID allows for convenience, flexibility and security. You also have the option of transferring and listing your tickets for sale prior to the event. You've been successfully subscribed - thanks! Have been on hold 3+ hrs. Bought tickets for a group? Lindsay is the author of this solution article. i assume they will try to get me to receive the tickets using axs again. Press J to jump to the feed. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Mobile Ticketing Guide | Houston Rockets - National Basketball Association Select the tickets to sell, and then set your price and selling options. After the switch, you will enter the email address you use to access the community in order to reset your password. You may also review your transfers and purchase history at AXS.com. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The Fox Theater Foundation. Click the Transfer button next to the event in your AXS account. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Here's how it works: Click the Transfer button next to the event in your AXS account. and need to send them to a friend, transfer the tickets through your AXS account. All rights reserved. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Just follow the simple steps to make the tickets officially yours. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Stub hub sent my hockey tickets for a las vegas game to axs. I purchased tickets for a concert back in February. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." And you're done! Terms of Service | Many fans find it best to TRANSFER the seats to their guests prior to the event. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Solved: Mobile Tickets Have No Barcodes - StubHub Community Sign into your AXS Account and click Listings. Here we are. 2023 Crypto.com Arena. Open the App and sign in to see your tickets. If you already have an AXS account, the tickets will be transferred to your account automatically. Official Tickets and Your Source for Live Entertainment | AXS.com No paper tickets required. Cookie Notice Flew in for this show. Tickets Seat numbers it lists 13-16 ? This way your guests will be able to enter when they arrive using their own AXS Mobile ID. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. The game is in 36 hours. Why did the venue decide to use AXS Mobile ID? If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Privacy Policy. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Can I have multiple tickets on one phone? On the review page, click the Transfer button to send the tickets. AXS Mobile ID allows you to manage . Thanks! For more information, please see our Your tickets will no longer be listed for others to buy. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Yes Have screenshots and stuff with timestamps to also prove this is a thing. The event staff will scan this digital barcode to let you and your party into the event. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Customer service all the way to your seat, 2000-2022 StubHub. Now we just want to get rid of them ugh. When its time for the event, they can open the app to show their tickets on their phone. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. You will enter your community username and new password and done! With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Getting tickets in your AXS account : StubHub As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Third-Party Resale Tickets: Everything You Need to Know. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Select the seats you would like to send. Site Map | No. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Article. They should be able to tell you if the tickets are active. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Also, to make it even more . On the Review page, click the List Tickets button to finish. After logging into the app, verify the tickets are available in the app. So you can sell on StubHub or any other way you find. Is there any way to get any assistance? There is no fee for transferring seats and you are allowed unlimited transfers. I was never able to get ahold of SH again. Click the 'Transfer' button and your guest will receive a notification via . Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Select the tickets to transfer and enter the recipient's information. Your guests will need to create an AXS account to receive tickets. Most mobile transfer tickets will not be immediately available. Cookie Notice 2023 Otherwise you have until your friend creates an account to cancel the transfer. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? What if my guests arrive at different times? Browse your upcoming events and tap the ticket icon for the game or event you would. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. When I sell tickets, do I have to deal with the buyer? I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? However, we recommend that you transfer tickets to each person attending the event. Privacy Policy | AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Have mobile tickets and cannot find barcode. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Yep! Youll be able to transfer money to your bank from your account on AXS.com. i had the exact same problem. may not be valid. Yes. AXS handles payment and delivery so buyers and sellers never interact with each other. Use the same email you use on StubHub. Tap View to access the barcode and scan in for entry. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. The Rockets App is free to download and available in the App Store or the Google Play Store. Use of this website signifies your agreement to our. Open the App and sign in to see your tickets. AXS Mobile ID - FAQ - Fox Theater It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center.